Policies

GDPR Policy

Studio B Performing Arts Centre is committed to protecting your (including any dependants’) personal information. We are dedicated in providing a safe environment for all our customers, employees, casual and freelance workers, and everybody who comes into contact with us, both physically and virtually (online). This Privacy Statement relates to the use of any personal information provided to us online or via application forms, telephone, email exchange, letters, or correspondence. 

Whenever you provide such information, we are legally obliged to use your information in line with current legislation concerning the protection of personal information, including the General Data Protection Regulations (GDPR) and UK Data Protection Act 2018. 

Personal information 

Upon enrolment, Studio B asks for the following information about yourself as a Parent/guardian and the person being enrolled. By submitting your details, you enable us to provide a safe teaching environment. 

  • Your name and the person you are enrolling 

  • Your email address

  • Your postal address

  • Emergency contact number and 2nd number 

  • Date of birth of person you are enrolling

  • Person you are enrolling education school 

  • Person you are enrolling medical conditions 

  • Person you are enrolling picture 

 

By submitting your details, you enable us to provide a safe teaching environment. 

 

How will we use your Personal Information?

  • To establish communication about our products, services, and activities and to deal with your requests and enquiries, including complaints

  • For "service administration purposes", exam results/ remind of important deadlines/ queries regarding invoices/ to market any future events 

 

If we need to use your personal information for reasons other than the ones specified above, we will ensure that we notify you first. You will be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above. 

 

Studio B Performing Arts Centre does NOT share your personal information with any third parties for marketing purposes. We do NOT sell your data, and neither do we buy data from third parties.

 

What if I don’t want my data stored?

You have the right to ask us not to hold or use personal data however this would mean we may not be able to provide you with the full range of services available.

You may opt-out of any personal data being stored and must give consent to any correspondence you wish to receive from Studio B. Should you decide to opt-out of any data storage you must:

  • stay on the premises during all classes in case of an emergency as we won’t have your contact number 

  •  Your child will not be able to be entered for any examination, or participate in any productions as we will not be able to process the appropriate candidate information

  • Please note consent is not required for us to email regarding the class you are enrolled in (invoices, updates, cancellations etc) or regarding any enquires you may have contacted the school about as these fall under legitimate interest (please see next point).

 

Legitimate Interest

We may hold or use personal data on the grounds of ‘legitimate interest’. In simple terms this means we can process personal information if we have a genuine and legitimate reason, and we are not harming any of your rights and interests. This includes information we are legally required to store even after a request to be forgotten:

  • Names and postal address related to invoices (MUST be kept as it is required for HMRC legal tax purposes)

  • Medical information is sensitive data and held on the grounds of legitimate interest. This data will only be processed and stored by Studio B when completely relevant to ensure yours or your child’s safety whilst participating in our services or activities. This data will be erased after request to be forgotten, or at any time if it becomes irrelevant

 

Taking, storing, and using images of students (please also see Social Media Policy)

Certain uses of images are necessary for publicising and updating other parents of Studio B services and activities. Parental consent is always required before any photograph can be taken, stored or used and all are given the option to give consent for the school to take still or moving images and to use them in terms of marketing the school on:

  • Our website, Facebook page, Instagram, Flyers, and posters or internally for progress tracking

 

At any time, consent can be withdrawn to the taking, storing or use of images by contacting Kerry@studiobworcester.com 

 

How long will Studio B keep your information for?

We keep the information we hold about our customers and students for as long as is necessary to deliver the services we are providing you with. After leaving the school we will keep any necessary data stored securely for one year after current use before deletion in correct manner. This is kept on our database and in an inactive area within the system 

Your rights 

The accuracy of your personal data is important to us, and you hold the right to update any information held by us. Please help us keep our data records up to date by notifying us of any changes at info@studiobworcester.com

Under the General Data Protection Regulation, you have the right to request full access to any personal information held about you, if you wish to make a Data Access Request or if you would like to request the right for Studio B to delete any personal data stored about you, please contact info@studiobworcester.com must provide description of what information you wish to see alongside proof of identity.

JULY 2022 – TO BE REVIEWED 2023